Terms & conditions

Please read these terms and conditions ("terms and conditions", "terms") carefully before using www.petopia.ae website (“website”, "service") operated by Petopia ("us", 'we", "our").

Conditions of use

By using this website, you certify that you have read and reviewed this Agreement and that you agree to comply with its terms. If you do not want to be bound by the terms of this Agreement, you are advised to stop using the website accordingly. Petopia only grants use and access of this website, its products, and its services to those who have accepted its terms.

Privacy policy

Before you continue using our website, we advise you to read our privacy policy regarding our user data collection. It will help you better understand our practices.

Age restriction

You must be at least 18 (eighteen) years of age before you can use this website. By using this website, you warrant that you are at least 18 years of age and you may legally adhere to this Agreement. Petopia assumes no responsibility for liabilities related to age misrepresentation.

Intellectual property

You agree that all materials, products, and services provided on this website are the property of Petopia, its affiliates, directors, officers, employees, agents, suppliers, or licensors including all copyrights, trade secrets, trademarks, patents, and other intellectual property. You also agree that you will not reproduce or redistribute the Petopia’s intellectual property in any way, including electronic, digital, or new trademark registrations.

User accounts

As a user of this website, you may be asked to register with us and provide private information. You are responsible for ensuring the accuracy of this information, and you are responsible for maintaining the safety and security of your identifying information.

You are also responsible for all activities that occur under your account or password.

If you think there are any possible issues regarding the security of your account on the website, inform us immediately so we may address them accordingly.

We reserve all rights to terminate accounts, edit or remove content and cancel orders at our sole discretion.

Limitation on liability

Petopia is not liable for any damages that may occur to you as a result of your misuse of our website.

Petopia reserves the right to edit, modify, and change this Agreement at any time. This Agreement is an understanding between Petopia and the user, and this supersedes and replaces all prior agreements regarding the use of this website.

Any questions?