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Frequently Asked Questions

We bring to your attention the answers to the main questions that are most often asked by the clients

​No. We will never need to use your electricity. We almost never need to use your water. ​The van has a generator and water tanks. On very rare occasions, perhaps during our busiest of seasons, we might ask to use your outside hose to fill up.

We accept credit card payment and cash

Petopia is committed to providing all of our clients with exceptional care. When a client cancels without giving enough notice, they prevent another client from being seen. Please understand that when you forget or cancel your appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance because we know how easy it is to forget an appointment you booked months ago.  Since the services are reserved for you personally, a Cancellation fee will apply.

  • Cancellation of scheduled appointment at least 48 hrs. prior to appointment time: NO CHARGE
  • Cancellation of scheduled appointment within 24 hrs. of appointment time: 50%CHARGE
  • No Show – No Phone Call to cancel appointment: FULL CHARGE

Unavoidable circumstances may warrant special consideration, but please note that the above charges will apply to most cancellations. It is your responsibility to know when your appointment is scheduled. Less than 48 hours notice doesn’t allow Petopia sufficient time to offer that session or perspective client’s adequate time to prepare for their session. Thank you for understanding the importance of keeping your appointment.

To cancel or reschedule an appointment, please call 0501117879
or cancel or reschedule an appointment from client account dashboard located at Petopia website or mobile apps

Full Grooming Packages:
Full wash with shampoo, blow dry, sanitary are (cleanse & shave), ear cleaning, teeth brushing (dogs only), paw pad shaved, nail trimming & filing, anal gland expression, haircut (personal styling) & deshedding.

  • Splash n’ Style for Small Dog – AED 275
  • Splash n’ Style for Medium Dog – AED 330
  • Splash n’ Style for Large Dog – AED 380
  • Splash n’ Style for X-Large Dog – AED 430
  • Splash n’ Style for Cats – AED 330

 

Half Grooming Packages:

Full wash with shampoo, blow dry & brush out, ear cleaning, nail trimming & teeth brushing (dogs only).

  • Wash n’ Brush for Small Dog – AED 180
  • Wash n’ Brush for Medium Dog – AED 200
  • Wash n’ Brush for Large Dog – AED 225
  • Wash n’ Brush for X-Large Dog – AED 240
  • Wash n’ Brush for Cat – AED 200

 

Bird Packages:

Full wash with shampoo, blow dry, wing clipping, nail trimming & beak polishing.

  • Snip n’ Clip Full for Bird – AED 240

Full wash with shampoo, blow dry, nail trimming & beak polishing

  • Snip n’ Clip Half for Bird – AED 180

 

Individual Services:

  • Nail Clipping & Filing – AED 55
  • Ear Cleaning – AED 55
  • Dog Teeth Brushing – AED 55
  • Paw Pad Shaving – AED 55
  • Sanitary Area Shave & Cleanse – AED 55
  • Eye Cleaning – AED 55
  • Anal Gland Expression – AED 55
  • Cat Regular Bath – AED 160
  • Small Dog Regular Bath – AED 140
  • Medium Dog Regular Bath – AED 160
  • Large Dog Regular Bath – AED 180
  • X-Large Regular Bath – AED 200
  • Cat Medicated Shampoo – AED 80
  • Small Dog Medicated Shampoo – AED 80
  • Medium Dog Medicated Shampoo – AED 90
  • Large Dog Medicated Shampoo – AED 100
  • X-Large Dog Medicated Shampoo – AED 110
  • Cat Haircut – AED 180
  • Small Dog Haircut – AED 160
  • Medium Dog Haircut – AED 180
  • Large Dog Haircut – AED 210
  • X-Large Dog Haircut – AED 240
  • Bird Bathing – AED 140
  • Bird Wing Clipping – AED 160
  • Bird Beak Polishing – AED 55
  • Cat Deshedding – AED 60
  • Small Dog Deshedding – AED 50
  • Medium Dog Deshedding – AED 60
  • Large Dog Deshedding – AED 70
  • X-Large Dog Deshedding – AED 80
  • Cat Dematting – AED 80
  • Small Dog Dematting – AED 80
  • Medium Dog Dematting – AED 100
  • Large Dog Dematting – AED 120
  • X-Large Dog Dematting – AED 140